Question 1

What areas do you serve?

Accepted Answer

We serve all areas across London including Central London, Kensington, Chelsea, Canary Wharf, Westminster, Camden, Islington, Hammersmith, and surrounding areas.

Question 2

Are you insured and certified?

Accepted Answer

Yes, we are fully insured and bonded. All our cleaners undergo comprehensive background checks and training.

Question 3

Do I need to be home during the cleaning?

Accepted Answer

No, you don't need to be present. Many clients provide keys or access codes. We're fully insured and all our cleaners are background-checked.

Frequently Asked Questions

General Questions

Booking & Scheduling

Services & Quality

Still Have Questions?

Frequently Asked Questions

General Questions

What areas do you serve?

Are you insured and certified?

What cleaning products do you use?

Do I need to be home during the cleaning?

What is your cancellation policy?

Booking & Scheduling

How far in advance should I book?

Can I book recurring cleaning services?

What if I need to reschedule?

Do you offer weekend and evening services?

Services & Quality

What's included in a standard cleaning?

What if I'm not satisfied with the cleaning?

How long does a cleaning take?

Can I request specific tasks or focus areas?

Still Have Questions?